Lowyat.NET: Latest topics by kelwin2504

S> Sony Triniton CRT TV 29'' FAULTY

kelwin2504 — Thu, 05 Nov 2009 23:51:51 +0800

Item(s): Sony Triniton CRT TV 29''

Price: RM400 or offer me

Warranty: No (Faulty)

Dealing method: Pick up by own transport

Location of seller: Serdang Lama

Contact method/details: 016-6152016 Kelvin (call me after 7.30pm on weekdays)

Age of item: not sure, i think more than 6 yrs.

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Item(s) conditions: All good in shape but it is faulty because some of the components inside was burned i guess, just you bring it to TV shop and they will fix for you

Picture:

Reason for sale: Helping friend selling it

Technical Support Representative (Mandarin Speakin

kelwin2504 — Wed, 30 Sep 2009 22:00:04 +0800

Name of Company: Datacom SouthEast Asia (M) Sdn Bhd

Role: Technical Support Representative (Mandarin Speaking)

Responsibilities:

* Solve client’s customers’ technical ADSL & Cable Internet problems
* Create a positive customer experience by providing an efficient and quality solution to customer enquiries/ problems
* Adhere to quality standards framework and processes established by Datacom
* Consistently treat customers and peers with respect and professionalism
* Use tools available to identify and resolve problems
* Ask questions to identify the customer’s ‘real need’
* Troubleshooting with customer to provide a solution
* Meet daily, weekly and monthly AHT KPI’s
* Solve and close 75% of the cases at first contact
* Improve efficiencies utilising all resources available
* Maximise benefit of each customer contact to ensure efficient case closure
* Building relationships with colleagues within and outside workgroup
* Assist workgroup with information sharing
* Improve on own performance
* Undertake reading and study to improve knowledge
* Continuous improvement: Set own goals to achieve to assist in overall achievement of KPI’s

Requirements:

* Candidate must possess at least a Professional Certificate, Diploma, Advanced/ Higher/ Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.

* Required skill(s): Microsoft Windows, Networking, router, modem configuration, working knowledge of PC Hardware & Sofware.

* Required language(s): Good command of the English language, Mandarin & Cantonese

* At least 1 year(s) of working experience in the related field is required for this position.

* Good understanding of email clients and Microsoft Windows OS

* Basic understanding of WAN and LAN concepts

* Good problem solving skills - ability to approach problems logically and demonstrate strong troubleshooting skills

* Strong customer service focus with ability to empathise and prioritise customers needs

* The ability to troubleshoot all problems in a clear and logical manner

* Typing speed of 40 words per minute

Salary Range: RM 1600 – RM 2300
Days & Hours of Operations: Mon-Sun, 8am – 11pm ( 8 working hour)
No. Working Days: 5 days
Work Location: Bandar Utama Tech Park (free shuttle bus from Kelana Jaya LRT)

If you meet the above requirements, you will be required to undertake English assessments and typing test at our office. Only candidates who scores above 80% will be considered for Face to face interview.

Employee Rewards:
Permanent role
Free Shuttle Bus Service from Kelana Jaya LRT
Confirmation within 3 months
Quarterly Performance Bonus
Quarterly Awards
Medical Benefits
Monthly Team Building Activities
Gym Subsidy
Computer Purchase Subsidy
Career Progression Planning
more......

So drop me a msg if you interested! Thanks for reading it.

Customer Service Representative (Mandarin Speaking

kelwin2504 — Wed, 30 Sep 2009 21:56:54 +0800

Name of Company: Datacom SouthEast Asia (M) Sdn Bhd

Role: Customer Service Representative (Mandarin Speaking)

Customer Service Representative (Mandarin Speaking)
(Selangor - Bandar Utama Technology Park)

Responsibilities:

* Responsible to attend to subscriber’s enquiries, order and complaints via the customer service hotline

* To support the organization towards the goal of achieving high customer satisfaction level by ensuring the smooth functioning and excellent customer service delivery

* Respond to subscriber’s queries, orders, problem and complains and formulate response and resolutions in a timely manner

* Enhance subscriber’s service experience by exercising professionalism and empathy when dealing with each subscriber varying need and demand

* To achieve one call resolution in most subscriber interaction by prudently exercising the empowerment limit provided per the approved LOA

* To be passionate and committed to proactively deliver excellence service to our subscriber

Requirements:

* Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management, Computer Science/Information Technology, Marketing, Mass Communications or equivalent.

* Required language(s): English & Mandarin

* At least 1 year(s) of working experience in the related field is required for this position.

* Applicants must be willing to work in Bandar Utama Technology Park.

* Preferably Junior Executives specializing in Customer Service or equivalent.

* 30 full-time positions available.

* Able to start immediately.

Salary Range: RM 1600 – RM 2000 (basic)
Days & Hours of Operations: Mon-Sun, 8am – 11pm (working hour = 8 hour)
No. Working Days: 5 days
Work Location: Bandar Utama Tech Park (free shuttle bus from Kelana Jaya LRT)

If you meet the above requirements, you will be required to undertake English assessments and typing test at our office. Only candidates who scores above 80% will be considered for Face to face interview.

Employee Rewards:
Permanent role
Free Shuttle Bus Service from Kelana Jaya LRT
Confirmation within 3 months
Quarterly Performance Bonus
Quarterly Awards
Medical Benefits
Monthly Team Building Activities
Gym Subsidy
Computer Purchase Subsidy
Career Progression Planning
more......

So drop me a msg if you interested! Thanks for reading it.

[addedon]October 2, 2009, 7:01 pm[/addedon]Position is filling very fast... So have a chance to work with Datacom!

[WTA] Iphone can be official unlocked at Malaysia?

kelwin2504 — Sat, 16 May 2009 23:05:24 +0800

Need to know it asap! Thank you!

Need find repair shop for my Casio FX-603P

Thu, 01 Jan 1970 07:30:00 +0800

Need find repair shop for my Casio FX-603P

kelwin2504 — Tue, 17 Mar 2009 17:54:52 +0800

Do anyone know in KL, where can find a shop to repair scientific calculator CASIO FX-603P?

Thank you so much for your concern!

[addedon]March 17, 2009, 7:51 pm[/addedon]Anyone?

[addedon]March 18, 2009, 9:14 pm[/addedon]plz help me!!

Rent out MEDIUM ROOM (Fits 2 or 3 person)

kelwin2504 — Fri, 23 Jan 2009 21:26:31 +0800

Please contact Kea (0173308120), Ah Sim (0166868550), Kelwin (0166152016)

Monthly rental = RM420 for medium room.

Facitilites : Streamyx, Washing Machine, Kitchen

Nice and friendly housemate.

Location is at Block A - 6th Floor - No.10

F> Site Supervisor in Civil/Structural engineering

kelwin2504 — Fri, 23 Jan 2009 11:05:12 +0800

RM1500 + OT, can claim petrol and provide transportation!

Fresh graduates also encourage to apply!

Company at Selayang. Pm me for more details!

Is there any law for Room Rental and House Rental?

kelwin2504 — Sat, 13 Dec 2008 21:19:19 +0800

Sorry, I am new here. Here is my case, I was renting a master room which is RM450 per month at Alpha Condominium Wangsa Maju. One of my housemate from medium room will be moved out after two month notice and yet the medium still do not have any sub tenant to move in after 3rd month. So my house leader said that whole tenants in the same house must bear the cost of one empty slot in medium for the following month.

Can anyone help me find any statement from Law of Malaysia that shows I do have the right to bear the cost of other room while I was renting Master room?

Really urgent, thank you so much.